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Pro356 Consulting
Monthly Archives: March 2012
Face First Made My Day
What I saw reinforced over and over again was always put a face on the issue first. Continue reading
Spare Change? Absolutely Not
If a down and out beggar came up and asked, ‘Can you spare me some change?’, how would you answer? Before you answer, consider your company. Continue reading
What do You Expect?
Every basketball player at this level just as pros on the PGA tour has talent and goes into games expecting to win. They practice drills countless hours. Yet only a few players like Tiger not only expect to win and also practice peak performance under pressure situations. Continue reading
Posted in Innovation, leadership, People and Productivity
Tagged expectations, March Madness, Peak performance, practice, Tiger Woods
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Becoming Patient Zero
Yet having a keen interest in leadership and motivation, I wonder about spreading to without what is not first spread within. Specifically, can you develop a customer WOW without developing your internal WOW?
Connecting with Your Customer
The era of mobile connectivity is upon us and the companies that focus on catching that wave will reap the same benefits that early e-commerce sites enjoyed. Here are a few recommendations to insure your company doesn’t miss this set:
Find something good to say about everyone. Everyone
Benjamin Franklin was our first great diplomat. He was renowned for his ability to converse and relate with friends and adversaries throughout the world. Yet, that was not always the case. Continue reading
Nobody Won
I was asked to judge a leadership speech contest. Nobody won. Literally. Continue reading
Posted in Abundance, Motivation
Tagged Apathy, attitude, motivation, scholarships, youth motivation
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Free Agency and Job Security
Teaching a class designed to help improve job acquisition and retention during a major recession has taught me an apparent oxymoron. Job security results from adopting a free agency state of mind (apologies to Billy Joel:). Continue reading