Monthly Archives: March 2012

Face First Made My Day

Posted on March 30, 2012 by

What I saw reinforced over and over again was always put a face on the issue first. Continue reading →

Advertisements
Posted in People and Productivity | Tagged , , , | Leave a comment

Feedback and Continuous Improvement

Posted on March 28, 2012 by

Here’s my first podcast interview: Boy, was it wonderfully ear-opening.

Continue reading →

Posted in Change management, Learning, Marketing, People and Productivity, Seth Godin, Strategic Planning | Tagged , , , , , , | Leave a comment

Spare Change? Absolutely Not

Posted on March 26, 2012 by

If a down and out beggar came up and asked, ‘Can you spare me some change?’, how would you answer? Before you answer, consider your company. Continue reading →

Posted in Change management, Innovation, Learning, People and Productivity | Tagged , , , | Leave a comment

What do You Expect?

Posted on March 26, 2012 by

Every basketball player at this level just as pros on the PGA tour has talent and goes into games expecting to win. They practice drills countless hours. Yet only a few players like Tiger not only expect to win and also practice peak performance under pressure situations. Continue reading →

Posted in Innovation, leadership, People and Productivity | Tagged , , , , | Leave a comment

My best birthday gift

Posted on March 22, 2012 by

That realization was the best gift I could have received today. It truly is better to give than to receive. Continue reading →

Posted in Abundance, family, People and Productivity | Tagged , , , , , | Leave a comment

Becoming Patient Zero

Posted on March 22, 2012 by

Yet having a keen interest in leadership and motivation, I wonder about spreading to without what is not first spread within. Specifically, can you develop a customer WOW without developing your internal WOW?

Continue reading →

Posted in Change management, leadership, Marketing, Motivation, People and Productivity, Seth Godin, Workforce Development | Tagged , , , , , , | Leave a comment

Connecting with Your Customer

Posted on March 19, 2012 by

The era of mobile connectivity is upon us and the companies that focus on catching that wave will reap the same benefits that early e-commerce sites enjoyed. Here are a few recommendations to insure your company doesn’t miss this set:

Continue reading →

Posted in Change management, Innovation, Marketing, Seth Godin, Strategic Disruption | Tagged , , , , , | Leave a comment