Monthly Archives: January 2015

Servant Leadership 101 – What would happen?


What would happen if ___________________? It’s a great question to activate your goal seeking mind Continue reading

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Taking a Great Customer Experience to the Remark-able Level


Yesterday, I talked about the need for a feedback loop to insure you stay on track with your goals. Today, I experienced one that a vendor used that will keep his organization focused on their customer loyalty goal. It was fast, simple, and very effective. Continue reading

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The No Loss Gain


“I lost 64 pounds and have nothing to show for it” was my first thought while reading my annual workout summary for 2014…….. Continue reading

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Becoming Trigger Happy to Hit Your Goals


Now that you have your goals for the year, the achievement battle is joined. Continue reading

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