Category Archives: Change management

Dealing with how people and organizations deal with the increasing rate of change in the market.

The Most Misunderstood Question of All


Gallup would happily drop the question if it were not such a powerful predictor of profitability, safety, turnover, and, interestingly, customer satisfaction….. Continue reading

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If You Have a Weak Link, Buy a Better Chain


How many times have you heard, “so and so is the weak link on our team.” Or “Why should I bust my rear when so and so skates and gets the same raise as me.” ………. Continue reading

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The Strategic Wisdom of Robert Frost


Here’s a short video based on the oldest trail race in the U.S., The Dipsea, that illustrates why NOW is the time to invest in your people. Stephen Covey termed this the IMPORTANT BUT NOT URGENT activity. Continue reading

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Engagement Q7 – I Still Remember Wondering, “What is wrong with me?”


In 1978 when Victoria Station retained Blanchard and Associates to assess our leadership team, I was the new Manager of Financial Planning. After a week of hearing of the consultant spending an hour interviewing everyone who was a manager and … Continue reading

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An Open Door vs. An Open Heart


There’s a big difference between an open door and an open heart! Continue reading

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Finding the Strength to Fail and Why It Matters.


Yet this week, some setbacks, a polite term for failure, had me questioning whether the eventual triumph would ever appear. Why would someone who has Positivity as a strength and Possibilist as a brand label be questioning his setbacks? Continue reading

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Do You Go to the GO TO Place Every Day?


When you go to work each day, do you drive to the “GO TO” company in your business?…… Continue reading

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Sowing and Reaping


For a few years, I would help a local TV reporter with fill-in comments for his daily news stories. I was his “need a filler” guy. So today, when several appointments cancelled at the last-minute, guess who called? Because the cancellations … Continue reading

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The Many Hats of the CEO


Here’s a short tip on motivational haberdashery! Continue reading

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Employee Engagement Tip # 15 – It’s Only Business!


So often I hear the statement, “Its only business.” I have used it myself. But what does that mean? Continue reading

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