Tag Archives: morale

Employee Engagement Tip # 15 – It’s Only Business!


So often I hear the statement, “Its only business.” I have used it myself. But what does that mean? Continue reading

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Employee Engagement Tip # 2 – In Praise of Right Ups


When is the last time you gave somebody a right up? Not a write up, a right up. Continue reading

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Is The Third Time, Really a Charm?


One of my favorite statements has begun to bother me: “The third time is a charm.”… Continue reading

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Profits Thru People – Action Steps – Part II


Major in the Minors. Pay attention to the little details. What do your customers see and hear the first time they visit, and what do they see or hear the 10th time they visit? Continue reading

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Engagement Tip # 3 – How to solve “their” problem


When it comes to the #1 Leadership tool:

Women always have it.

Men can take it or leave it.

Babies are fascinated by it.

What is it?…….
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Blue Skies and Exit Interviews


Employment and turnover go together as much as rain and sunshine. We don’t consider rain a defeat of blue skies, so why should turnover be any different? Continue reading

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Running Out of Trust


My personal experience added another definition. You know you’re trustworthy when it really bothers you when you fail with the trust given you. Here’s a story that nearly 30 years later haunts me.

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